Huge uptick in spam on contact form

Shopify Discussion

Topic summary

  • Sharp increase in spam submissions via Shopify contact forms despite reCAPTCHA being enabled.
  • Began last week, coinciding with the Summer Editions launch timeframe.
  • Poster notes seeing similar reports from other merchants, suggesting a broader issue.
  • Request for Shopify to investigate, with suspicion that a recent platform change may be involved.
  • Status: Unresolved; no guidance or fix provided yet.
Summarized with AI on January 22. AI used: gpt-5.
1

Yes, I’m using recaptcha.

Since last week (specifically right around the time of the Summer Editions “launch”) I’ve had a tremendous uptick in spam from our contact forms. I’ve seen a few other posts around it.

Shopify team - please look into this. Something has changed.