I am not a robot not working on mobile

The “I am not a robot” function keeps saying answers are incorrect with verification with every single attempt! Seems to be working fine on desktop though.

Have tried on multiple mobile devices, and problem remains the same?

Any help or assistance would be much appreciated.

Kind regards.

Hi, @DesignerBro .

Thanks for reaching out and posting to the Shopify Community.

Could you share a screenshot of the I am not a robot function you’re seeing on your end? I also ask that you share where this function appears.

It sounds like this could be a local issue as you’re unable to replicate it on a desktop device. What mobile devices and browsers have you tried so far?

When using a mobile device, I recommend clearing the cache and cookies and retrying the browser. You can follow the steps in this Google Help Center resource to clear your cache on mobile. Additionally, could you try using an incognito, private window or the Shopify Mobile app on your mobile device to see if the issue persists?

Lastly, feel free to share your store URL in this thread if you’d like us to provide tailored feedback.

I look forward to hearing back and learning more about the issue.