I appreciate the candor, even if it’s layered with a few condescending jabs.
But since we’re being candid, allow me to return the favor.
You put “woodworking” in quotation marks as though you know anything about my business or what we manufacture. Implying that we aren’t an actual woodworking shop because you found a product on the website that we don’t manufacture ourselves is an assumption—not an observation.
Southern Yankee Woodworking is, in fact, a woodworking and manufacturing business. We build our own furniture and products, and we’ve spent years developing those designs, manufacturing processes, and customer relationships. We also sell complementary products that we don’t manufacture ourselves. That isn’t particularly unusual in retail, and it certainly doesn’t somehow invalidate the products we do manufacture.
As for the pricing, you’re welcome to question the strategy. That’s actually the kind of feedback I came here looking for. If something about the pricing presentation creates distrust for a customer, that’s useful information and something I’m willing to evaluate.
The domain issue is also useful feedback, and I appreciate you pointing it out.
What isn’t particularly useful is turning a request for advice about traffic into assumptions about my honesty, my respect for customers, or whether I actually operate a woodworking business.
I asked the community because I’m trying to identify weaknesses in my online strategy—not because I believe I already have everything figured out. Constructive criticism is exactly what I was looking for.
There’s just a considerable difference between “Here are some things I think are hurting your store” and “Maybe a little more honesty and respect for the customer would take you further.”
I’m perfectly comfortable with the first.
And since you value candor, I assume you’ll be equally comfortable receiving the second.