Hey I am new to all this i have the same problem could u explain to me step by step which page to open n what to do
Topic summary
A Shopify store owner discovered an unwanted browser tab title change that displays “Come Back! Don’t forget this…” when users switch to other tabs, instead of maintaining the original website name.
Solution Found:
- The issue stems from JavaScript code in the site’s
<head>tag that uses avisibilitychangeevent listener - Users can locate it by pressing Ctrl+U (view page source) and searching for specific strings like
dbtfyInactiveTabFirstMessageor “we miss you” - The problematic code may belong to a snippet or section called “dbtfy”
- Once found, the code should be commented out or removed entirely
Key Technical Details:
- The code detects when the page becomes hidden (user switches tabs) and changes
document.title - Search terms to find it:
dbtfyInactiveTabFirstMessage,dbtfyInactiveTabSecondMessage, or “we miss you” - Screenshots were shared showing the code location in the page source
Multiple users reported the same issue, suggesting this may be from a common third-party app or theme feature. The original poster successfully resolved their issue using this method.