I am unable to pay on Shopify from fampay

Payments + Shipping & Fulfilment

Topic summary

A user is experiencing difficulty paying for a Shopify subscription using Fampay as their payment method.

Suggested troubleshooting steps:

  • Verify Fampay account setup and sufficient balance
  • Confirm whether Shopify supports Fampay as a direct payment method (may require alternative payment like debit/credit card)
  • Update and validate any linked cards or wallets in Fampay
  • Try different browser or clear cache
  • Contact Fampay support if issues persist

Status: The issue remains unresolved with no confirmation yet on whether Fampay is compatible with Shopify payments.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
1

i want to buy subscription and I want to pay with fampay but I’m unable to pay. Give me the solution

2

hi @Manavcj

Thanks for reaching out

Here are a few things you can try:

  • Check Fampay Account: Make sure your Fampay account is properly set up and has sufficient funds or balance for the transaction.
  • Supported Payment Methods: Verify if the service you’re purchasing supports Fampay directly as a payment method. Some platforms may not support it, in which case you may need to use a different payment method (e.g., debit/credit card, etc.)
  • Update Payment Details: If you’re using a linked card or wallet in Fampay, double-check that the payment method is updated and valid.
  • Try a Different Browser/Device: Sometimes switching to a different browser or clearing your browser cache can help resolve issues.
  • Contact Fampay Support: If none of the above work, reaching out to Fampay’s support team can help clarify any issues on their end.
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