This also happened to me through tranquilsanas.myshopify.com I will never order anything from a Shopify store again there is no accountability from Shopify to guarantee there customers don’t get scammed. First time I have ever ordered from Shopify and it was a scam. What a bunch of bleep $550 my bank has to not figure out
Topic summary
Multiple users report being scammed by fraudulent Shopify stores that take payments and then disappear from the platform. Common patterns include:
Red flags identified:
- Stores using ‘.myshopify.com’ URLs instead of custom domains
- Low order numbers (e.g., order #1001) indicating brand-new stores
- Websites going offline shortly after purchases
- No response to customer emails
- No order confirmations or tracking information
Reported losses:
- Individual amounts range from $56 to $550
- Users mention stores like hobomon, tranquilsanas, lochenmow, biking4orever, and Packmania
Resolution attempts:
- Most users successfully recovered funds through bank chargebacks or credit card fraud disputes
- Shopify’s official response directs victims to contact their banks and report merchants via a form
- However, reporting is difficult when store URLs become inactive (404 errors)
User frustration:
- Many express lost trust in the Shopify platform
- Complaints focus on lack of seller verification and buyer protection
- Some mention potential class action investigation for consumer protection violations
- Users feel Shopify provides support for merchants but not for scammed buyers
Status: Ongoing issue with no platform-level resolution; individual cases resolved through financial institutions.
2 Likes