i was told to start here to start looking for answers so i bought the bag on my debit card now when that happened did i use shop on buying it and of i did how do you navigate around shop once you down load and log on it keeps tell me to go to these tabs i dont have any tabs to open i would like a long walk through on how to get through shop step by step to see were my bag is can anyone help this online store said it was 2995 for the bug out bag i paid for it but then it didn’t give me a shipping number nothing it just said that the bag was ready for shipment ok from were i ordered this bag the 3 of may please some one help me fing my merchandise
Topic summary
A buyer reports purchasing a “bug out bag” from “urbn cllction” using a debit card on May 3, with a listed price of 2995. After payment, no tracking/shipping number was provided; the order only shows “ready for shipment.” The buyer is unsure whether the purchase was made via the Shop app and, after downloading/logging into Shop, cannot find the tabs or navigation options the app instructs them to use.
They request a step-by-step walkthrough to navigate Shop and locate their order status/tracking, and help confirming where their merchandise is.
Key points:
- Order date: May 3.
- Payment: debit card.
- Status shown: “ready for shipment,” no tracking number received.
- Need: clear, step-by-step guidance for using the Shop app to find the order and shipment details.
No resolution yet; assistance requested.