A Shopify store owner discovered a Mopinion popup script appearing on their website that they cannot locate in their theme code files. The script is visible in the browser’s inspector below the meta tag but doesn’t exist in any downloaded theme files or codebase searches.
Troubleshooting steps taken:
Suggested solutions:
Status: The issue remains unresolved. The source of the injected script is still unknown, with one community member offering to investigate further via direct message.
Hello All,
I can find a popup mopinion which is visible now and then on my website. When I check in browser there is a script which can be seen below meta tag but I cannot find the same anywhere in the code.
How can I remove this from my website? Since it is not visible in any code files how can I comment or remove the same.
Script that is seen in browser.
Have you checked in theme.liquid? Maybe it’s included in there
Yes, checked there. I downloaded the theme and searched the entire codebase but no script was found named mopinion.
Hello,
I have not implemented it. It suddenly started to show last week. Nothing was done at my end to add this feature.
ok. pls have a check on your apps. is there any app about the feedback?
If you can not find it in your theme code. it might be in script tag. So
also have a query on your script tag using Shopify GraphiQL APP
Please refer to this document https://shopify.dev/docs/api/admin-graphql/2023-10/queries/scriptTags
I checked there is no App related to feedback. Where will the Script tag added be available?
It can be added by using your admin api.
It must be added to your theme somehow.
Or you upgrade your theme recently?
Feel free to DM to me and I will check it for you
No upgrades made. No changes added using admin API.
