I cannot change manually stock of my products

Retail & Point of Sale

Topic summary

A user is unable to manually update product stock in their shop despite the item being available on AliExpress through DSers. An error message indicates “the product has to be in at least 1 localization.”

Troubleshooting steps suggested:

  • Refresh product sync in DSers
  • Verify variant mapping is complete
  • Check Shopify inventory tracking settings
  • Confirm AliExpress product link is still valid
  • Try unmapping and remapping the product in DSers

Current status: The issue remains unresolved after attempting the suggested solutions. The discussion is ongoing with no definitive fix identified yet.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

Hello coummunity!

I cannot change the stock. I use Dsers, and the product is available on Aliexpress so it should be available in my shop but it is not and I cannot change it. What should I do?

Erigone_0-1748947371525.png
Erigone_0-1748947371525.png1646×498 153 KB

It says: the product has to be in at least 1 localization…

Please help!

2

Hey @Erigone If the product is showing as available on AliExpress but not in your Shopify store via DSers, here are a few things to check:

  • Sync Status: Go to DSers and refresh the product sync, sometimes it doesn’t auto-update.

  • Variant Mapping: Make sure all variants are correctly mapped in DSers. If one is missing, it may show as out of stock.

  • Inventory Settings: In Shopify, check if the product is set to track inventory. If so, update the stock manually or let DSers auto-update it.

  • AliExpress Link: Ensure the DSers product is still connected to the correct AliExpress listing. If the supplier changed or relisted the product, you may need to remap it.

Try unmapping and remapping the product in DSers if none of those fix it. Let me know how it goes

3

Still nothing:(

4

Thank you anyway!