Hi there,
I need help but can only access e-mail. I wrote and someone sent me a useless series of screenshots to ‘help’ me find the phone and chat options, that when followed led me right back to where I already was-At an e-mail only option.
I need help. Would someone please contact me?
Hi there, @Lilacs .
What are you reaching out to live support for help with? Perhaps I may be able to help you out here.
Our live support can be reached via our support portal here. In order for the chat or phone options to appear, you have to select the topics that apply to your query until the links for chat/phone pop up for you. Here is a short video of me navigating to the live chat using the link above.
I hope this helps!