Hey Victoria, I seem to have the same problem. Can’t select 3 months for $1. I tried the workaround, but no result, could you help out?
I am fine upgrading to the Basic plan.
Topic summary
Core Issue:
Multiple users report being unable to select the advertised $1/month for 3 months promotional plan after their 3-day free trial expires. Instead, they see only the full-price Basic plan ($24+) or experience billing issues.
Key Points:
- The promotion should be available on Starter, Basic, Shopify, and Advanced plans for newly created accounts after the 3-day trial
- Common problems include:
- Plan option appearing greyed out or inaccessible
- Being charged full price ($25) instead of $1
- Accounts getting frozen due to payment issues
Official Guidance:
- Support staff recommends creating a new trial store if the promotional pricing isn’t visible
- Development stores transferred from Shopify Partner accounts are not eligible for this promotion
- Users experiencing persistent issues should contact Shopify Support directly through the Help Center
Important Update:
One community member notes that Shopify discontinued the 90-day $1/month offer on January 29, 2024, replacing it with a 3-day free trial + 30-day $1 extension.
Status: Discussion remains open with unresolved cases and conflicting information about current promotional offerings.
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