I have the following problem, when I try to customize something that is not in the main language of the site, it doesn’t let me make changes to anything, everything is locked.
Topic summary
A user is experiencing an issue where they cannot customize their Shopify store in secondary languages—all customization options appear locked when switching away from the main site language.
Troubleshooting steps already attempted:
- Completed automatic translations for additional languages
- Verified translations in the Shopify Translate & Adapt app
- Cleared the cache
Despite these efforts, the editing restrictions in non-primary languages persist. The user has shared a screenshot showing the locked customization interface.
Current status: The issue remains unresolved with no responses or solutions provided yet.
I’ve done the automatic translations of the languages, do I need to do anything other than clear the cache?
I checked the Shopify Translate & Adapt app everything is translated and I cleared the cache and still can’t edit in another language