I cant delete the stars

Store Design

Topic summary

A Shopify store owner encountered unwanted duplicate star ratings appearing on product pages after installing the “Core Snippet” app, which modified their theme code. The extra star display couldn’t be removed through the theme customizer.

Suggested Solutions:

  • Check theme customizer sidebar for toggles to disable extra star ratings or product reviews
  • Disable the feature within the Core Snippet app settings if available
  • Manually remove the code if no built-in options exist

Resolution:
The issue was solved by adding custom CSS code to the theme.liquid file that hides the duplicate rating element using display:none !important on the .rating-wrapper class. The code snippet was inserted just above the </head> tag.

The original poster confirmed this solution worked successfully.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

  • Hello everyone,

    I’m currently setting up my Shopify store and have encountered an issue I could use help with. I recently integrated an app called “Core Snippet,” which modified my theme’s code structure. Now, I have an unwanted star rating display that appears below the main product rating block on my product pages.

    I’ve tried to locate the option to remove or hide this extra star rating display through the theme customizer, but unfortunately, I couldn’t find anything related to it.

    Could anyone guide me through the steps to remove this extra star rating, or point me in the direction of where I might need to adjust the theme’s code? Any assistance would be greatly appreciated!

    Thank you!

1 Like
2

Hey @angelvargas

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

Best Regards,
Moeed

3

It appears the Core Snippet app integration may have been the cause of the extra star rating.

The easiest option to resolve this is to toggle off the extra Star Ratings or Product Reviews in the sidebar of the theme customizer.
If the option is not available, it will require a manual code removal.

Lastly, if Core Snippet added the stars, you may have to disable the app if the review can’t be disabled from the app settings.

Kindly provide your store’s URL for proper assessment of the issue.

Kind regards.

4

https://pethaven-store.com/products/smart-gps-tracker-works-with-apple-find-my-app-itag-pet-kids-luggage-key-tracking-global-accurate-positioning-bluetooth-finders

5

Hi @angelvargas

I hope you are well. You can follow our instructions below:
1/ Shopify admin > Online store > Edit code
2/ Search for “theme.liquid” file
3/ Open the file and search for tag and add the following code above tag

Here is the code for Step 3:

{% style %}
.rating-wrapper{
    display:none !important;
}
{% endstyle %}

Screenshot_2.png
Screenshot_2.png1448×880 130 KB

If this helpful, please let us know by giving us a like and marking its as a solution. Thanks you :heart_eyes:

6

thanks a lot you just saved my life