Topic summary
Main issue: A user cannot edit their store theme and repeatedly receives an on-screen message (exact text unclear). An attached screenshot appears central for understanding the specific error.
Suggested troubleshooting steps:
- Possible theme-level redirect causing the editor to fail; try switching to another theme and test again.
- Temporarily disable browser JavaScript and attempt editing to isolate a script-related cause.
- Log in via an incognito/private window or use a different browser to rule out cache, cookies, or extension conflicts.
- One contributor offered direct assistance via private message if a collaboration code is shared.
Notes/clarifications:
- “Redirect” refers to code that forwards the page to a different URL, which can break the editor.
- “Incognito” reduces interference from cached data and extensions.
Status: Unresolved. No confirmation that any step fixed the issue; further details on the exact error message are needed.
@RevelationSS
In your theme their may be some kind of redirect which cause the issues. You can try with other theme and then try to edit. Also you can disable browser javascript and then check.
If you want we can check it via PM message. If you share the collaboration code.
Thank you
You can try to log in to your store admin using an incognito browser or another browser and check again.