i want to pay my plan price but when i press pay button payment didnt happen. please help me
Topic summary
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Main issue: The poster cannot pay their plan fee; clicking the “Pay” button does not complete the payment.
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Context: Categorized under Payments & Shipping & Fulfilment with tags “checkout” and “shopify-payments,” suggesting the failure happens at checkout using Shopify Payments.
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Details shared: No error messages, browser/device information, payment method details, or steps already tried were provided. No images or attachments are included.
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Current status: No replies or solutions are present, and the issue remains unresolved. The user is requesting assistance to successfully complete the plan payment.
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Open questions: What message (if any) appears after clicking “Pay,” which payment method is being used, and whether the problem persists across different browsers/devices are unknown.
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Outcomes/decisions: No actions or decisions have been documented yet; the thread is open/ongoing with key details still missing.