When i started my Shopify Store, I purchased my domain from SHOPIFY! Well every year when it was time to renew my domain I could not renew my domain without paying for the shopify subscription. Shopify keeps giving me the run around about they don’t own my domain. The charges on my bank statements s…

Hi, @MsLove . I’m sorry to hear that there has been an ongoing back and forth on how your domain is managed, and what Shopify’s role is when it comes to domains purchased through our platform. To provide some context, Shopify is a reseller of Tuscow domains. While the charge will show “Shopify” and…

Again, You keep saying transfer my domain, but from Where! What website do i go to transfer or renew anything?

@MsLove In order to transfer the domain way, you will need an active store as the DNS settings, and transfer option are only available via your stores’ admin. If you need assistance gaining access to your stores’ admin, or if the guide I have linked above does not successfully start the transfer pr…

@Dejisholz If you don’t have a pending invoice on your account, then Shopify Support can assist you with the transfer process. If you have a pending amount, then that amount will need to be paid before the transfer can be processed. You can do this by logging into your store through the help center ,…

I can't renew my domain unless I pay Shopify $29 for the subscription. That's domain fraud

Shopify Discussion

Dejisholz October 25, 2021, 12:56pm 6

Hello Trevor. I was wondering if you could help me move my domain from shopify to godaddy without the need to pay the monthly shopify requirement.

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I can't renew my domain unless I pay Shopify $29 for the subscription. That's domain fraud

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