I don’t quite understand why my normal Gmail password won’t work

Topic summary

Main issue: Attempt to connect Gmail SMTP to Shopify prompts Google to require 2‑Step Verification and an “App Password,” leading to confusion about why the normal Gmail password won’t work and whether these steps are a Google security requirement.

Key update: A response states that connecting Gmail to Shopify via SMTP is not technically possible and not intended.

Implications: The problem appears due to an unsupported integration rather than the user’s password or Google’s security steps. Enabling 2‑Step Verification or creating an App Password would not resolve this specific setup.

Outcome: No alternative method or detailed setup guidance was provided within the thread; the advised takeaway is not to pursue Gmail SMTP with Shopify.

Status: Clarified limitation; open question remains on recommended ways to send emails safely from Shopify using Gmail or other providers.

Summarized with AI on December 10. AI used: gpt-5.

I tried connecting Gmail SMTP to Shopify, but Google keeps asking me to enable 2-Step Verification and then generate something called an “App Password”. I don’t quite understand why my normal Gmail password won’t work. Is this a security requirement from Google? If anyone has set this up before, could you explain why these extra steps are needed and how they help Shopify send emails safely?

You cannot connect your Gmail to Shopify via SMTP. This is not technically possible and is not intended.

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