I don't have a shopify contact form, but I still get messages from one.

Shopify Discussion
1

I’m getting spam from a contact form that doesn’t exist.

What the hell.

It’s coming from mailer at shopify.com

I’ve gotten a couple messages through this that aren’t spam, but HOW??

newtonpens.store

I have a contact form on my regular website (wordpress), linked from shopify, and when people use that, fine, but these are coming from mailer at shopify.com and I just want to figure it out.

Thanks

Shawn

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2

Hi,

This is Richard at PageFly - Shopify Advanced Page Builder app.

This is a perplexing situation! Getting form submissions from mailer@shopify.com when you don’t have a Shopify contact form is definitely strange. Let’s break down the possible explanations and how to troubleshoot this:

Understanding the Problem:

  • Shopify’s mailer@shopify.com:
    • This email address is used for various notifications and form submissions within the Shopify ecosystem.
    • It’s a legitimate Shopify address, so the emails themselves aren’t necessarily malicious.
  • “Form that doesn’t exist”:
    • The core issue is that you’re receiving form submissions that you don’t expect. This suggests that there’s a form somewhere that you’re unaware of, or that someone is exploiting a vulnerability.

Hoping my solution helps you solve your problem.

Best regards,

Richard | PageFly