I got a random ban on shopify and the support wont reply to my emails

hello , so i was running my store smoothly and in 18 December i woke up to a random ban and i was confused i tried to contact the customer support but they didn’t respond so i had to make a new account , so what i did what i deleted my old account and created a new account . and i opened my new store i tried to buy a 1$ plan and boom got banned again , and its been more than 2 weeks I’m out of business !! no one respond to my emails !! send help guys !!

Hello there

I have the same problem now. Could you fix it?

idk what to do… nobody answers.