I was unexpectedly charged $464 through my paypal yesterday August 3rd. I have been trying my hardest to get a refund for this as I no longer use shopify. Support has told me I would have had to close my store within 7 days after the billing. I haven’t been able to close my store for the past month as I get the error message "
" Every single time. I was told through other support specialists in other discussion boards that “We are human too and have a case by case system and would be happy to help”. I haven’t been able to get a refund even though I was only charged yesterday August 3rd for your unexpected billing of $464. The answer every time is that I did not close my store after 7 days of the billing but I PHYSICALLY CANT. AND I was charged yesterday! It hasn’t been 7 days. Please help get me in touch with some type of supervisor as the normal chat support seem to be the same incompetent people with the same recycled/scripted answers.
