Hello @jan_v_1 ,
If your domain is displaying without “www,” it’s likely because your primary domain is set to the root domain (yourdomain.com) instead of www.yourdomain.com. Shopify automatically redirects to whichever version is selected as the primary domain.
You can check and update this by going to Settings > Domains in your Shopify admin. If you’d like the www version to show, you can set www.yourdomain.com as the primary domain.
Another thing to check is your DNS settings with your domain provider. Make sure:
- The CNAME record for www points to shops.myshopify.com.
- The A record for your root domain (yourdomain.com) points to 23.227.38.65.
If you’re seeing this because of a browser redirect, try manually typing www.yourdomain.com to see if it redirects. Let me know if you need help with anything else!
Best,
Tracy from Kudosi