I have an issue where accessing the Shopify products section in Firefox, gives me an error and logs me out immediately, I tried deleting the history and clearing the cache and cookies, but the error still persists. What can I do to fix it?
This error only occurs in Firefox, it works fine in other browsers.
I appreciate any assistance or insights into resolving this issue. Thank you!
Hi, @Fabian15 !
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.
I understand that you are having issues accessing your Shopify admin via your Firefox browser. I was able to test this out on my end and am not receiving any errors at the moment. You also mentioned that you are experiencing this issue even after clearing your cache. In order to help rule out a potential extension or network related issue, can you try accessing the page via an incognito Firefox window? If the error persists, can you share the exact error code that you’re receiving? This will help me learn more about the issue.
Let me know how that goes!