Hi,
just realized I have been over charged of $48NZD and then $47NZD
SOMEONE Please help me get my money back and put an end to my subscription I don’t want to be charged again.
Hi @kumiv
I can understand your frustration here. I recommend getting in touch with Shopify Support so they can investigate the charges. You’re able to contact them through live chat, email, or callback via the Shopify Help Center. This video clip shows you how to access the chat and email option. If you would prefer to speak with someone over the phone, please log in to your store when prompted to view the callback option. It’s good to note that callbacks are only available when capacity allows, so for the fastest support, I do recommend selecting the chat option.
Once the charges have been rectified, Shopify Support will also be able to help you close your store if that’s what you’d like to do.
If you run into difficulty connecting with a Support Advisor please let me know here.
Wishing you all the best in your feature endeavors.