I have not received any answer, reply and solve the problem

Hi
It has been more than two business days as you requested. I waited, although it was difficult, because my work has stopped completely so far. I have not received any answer, reply and solve the problem. This is really irritating. It is my first experience with Shopify. I did not expect it to be in this way. There is no problem in my store even It has not yet been completed. What is the reason for this delay, and this is all stopped? Please reply and not leave me like this without an answer or explanation.
I am waiting for you as a professional platform to solve a problem please.

Hi, @hajjar .

Thank you for reaching out and sharing your question!

I understand that you’ve reached out to our support team for clarification on an issue you’re experiencing with your store. You mentioned you’ve been waiting two business days for a reply.

Since you’ve previously reached out to support, I recommend replying directly to the existing ticket that has been created for further clarification.

The appropriate team handling this issue will be communicating with you directly via email. Please keep an eye out on your inbox, spam or junk folder for correspondence from our team.

If you have any non-account-specific questions, I’ll be happy to address them here! I’d also like to share some of our Shopify help resources to assist you with working on your store.

Resources:

  • Our Shopify Blog has many articles to choose from like how to drive traffic, how to strengthen your brand and how to market your business.
  • Shopify Learn includes free courses to help improve your e-commerce experience and teach you many features within your Shopify admin and ways to improve your business. Our courses are taught by experts at Shopify, Partners and successful entrepreneurs.
  • The Shopify Help Center provides many documentation resources for starting your store, selling, managing functions within your admin, marketing and expanding your business.

I started to ask questions here because I did not receive a response from
the team, as you say, I asked to solve the problem in all your places of
help and I did not receive an answer
There is no reply from your team.