I am a graphic designer working on a client site and am set up as a Staff member. They have given me permission to manage and install apps and approve app charges, as you can see from the screen shot they sent me below. However, I am getting an Oauth error when I try to install an app (any app - I’ve tried a few just to make sure).
Can someone help?
Hey, @nbwilson
Have you double-checked with the account owner to confirm that a secondary account that is supposed to be for you isn’t possibly causing this discrepancy? For example, there may be two staff accounts intended for you, one having these permissions enabled, but not for the account you are currently logged into.
If you can confirm that this isn’t the case, I’d recommend reaching out to one of our support advisors to take a look at your account to isolate any other potential technical causes. Our live support can be reached here.
If there is anything else I can help you with, please let me know.
