I hve got damaged product

Topic summary

A customer received a damaged shoe stand that differs from what was ordered and needs assistance with the return process.

Key Issues:

  • Product received is similar but not exactly as ordered
  • Item arrived damaged
  • Customer is unsure how to initiate a return

Current Status:

  • The issue remains unresolved
  • Customer has requested step-by-step guidance for returning the product
  • No responses or solutions have been provided yet
Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.

The product I ordered was similar but not the exact same .The product I got is damaged &I want to return the product but I don’t know how to do so and I need help in this please respond.

I kindly request you to help me in this
Tell me about steps to return it it is a shoe stand.