I set up a store and I think there was an issue with setting it up… I see my store name and I went in and changed it to the name I wanted. Our Shirts Are funny… well when I went back the name had not changed when I clicked save. So I did it again.. no change in the address bar… so I did it again… so I have 3 stores?
Topic summary
A user encountered an issue where their store name reverted or displayed incorrectly after attempting to change it, resulting in the creation of multiple stores (3 total) instead of updating the original store name.
Troubleshooting steps provided:
- Navigate to Settings > Store details
- Click the edit icon and enter the desired store name
- Save the changes
- Wait up to 24 hours or refresh the admin panel for changes to take effect
Status: The issue remains unresolved. If the store name doesn’t update after 24 hours, the user is advised to contact Shopify Support Advisor through the Shopify Help Center for further investigation into why multiple stores were created and the name changes aren’t persisting.
Hi @ourshirts !
I understand that this can be frustrating as instead of changing your Store name, it just created another account. I will give you some insights regarding this.
Here are the steps on changing your store name:
- Go to Settings.
- Click >Store details >edit icon >enter store name.
After that, hit save and your store name should be changed. If it has not changed despite waiting or refreshing your admin within 24 hours, then I highly suggest that you reach out to Shopify Support advisor through Shopify Help Center so, then can further check your account and see what is wrong.