Issue: Customers from different countries receive the checkout error “Your order cannot be shipped to the selected address,” preventing completion of purchase. The poster asks how to fix this.
Updates: After trying suggested steps from replies, the issue persists. The poster also states they don’t know how to contact Shopify Support.
Details: The store URL was shared as “hylera.com” (typed as “hyler a.com”). No specific settings or technical details (e.g., shipping configuration) were provided in the thread.
Outcome: No resolution or decisions yet; the discussion remains open. The poster is seeking guidance both on resolving the shipping-address error for international orders and on how to reach Shopify Support.
Hi, whenever a customer tries to purchase a product from a diffenrt country, they get the error:
“Your order cannot be shipped to the selected address. Review your address to ensure it’s correct and try again, or select a different address.”
how can i fix that please!
Thank you for your help, I’ve tried all these, nothing’s working and i dont know how to contact shopify support