Hi @Rookie_1 ,
Thanks for reaching out to the community. This is MooseDesk - All-in-one Customer Support and Helpdesk Solution for your Start-up
Congratulations on your new store! I can see it is well-designed and has quite enough of essential details. However, if you are having a problem with converting visitors into shoppers, here are a few of my recommendations for a better customer experience:
1. Optimize the hero section
It’s great that you’ve already had a key message that highlights your unique selling proposition. However, I suggest moving it to the hero section image and add a CTA below it.
Try to make the CTA bright and bold to attract more attention! An outstanding CTA button can drive your customers to your Product page, making them stay longer on your site.
Some examples of CTA button can be: Browse more, Buy now, Get 10% off, etc.
2. Provide a delivery date
By giving a clear delivery date, for example July 14th - July 16th, you’re letting them know exactly what to expect. Therefore, there may be more chances of them proceed the payment
A good example looks like this:
3. Add a Live chat widget
I can see that you’ve already added an FAQ and a Contact Us page. However, you can make it even better by adding a Live chat widget.
During a live chat, you can answer questions, address concerns, and even offer personalized recommendations. This can lead to customers adding more items to their cart and spending more overall.
I suggest exploring MooseDesk, a free support, FAQ & Helpdesk App. MooseDesk provides auto-reply features during non-business hours, a proactive help center, and a user-friendly widget layout, offering an effective solution to enhance customer support on your platform.
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As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.
If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.
Thank you for reading. Wish you a nice day ahead!
MooseDesk - All-in-one Shopify FAQ & Helpdesk App