I need an agent on shopify. Urgently I have some problems

Topic summary

A user urgently seeks direct contact with a Shopify agent for unspecified payment or shipping/fulfillment problems, providing their email address.

Community Response:

  • Another member warns that actual Shopify support agents rarely monitor community forums
  • Significant risk exists of scammers impersonating agents after seeing the public email
  • Regular developers may also respond but aren’t official support

Recommended Action:

  • The user is encouraged to describe their specific issue publicly in the forum, where experienced community members can provide assistance

Status: The actual problem remains undisclosed, and no resolution has been reached. The discussion is ongoing with the user yet to share details of their technical issue.

Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.

If you’re an agent on shopify contact me on my email : contact [email removed] chantal-utrecht . shop

I have some problems.

Hi @Chantal01

Welcome to the community.

First, there is actually a really small chance that a Shopify agent, who works in support, sees this post and contacts you. But a much bigger chance is that some scammers get your email and then misrepresent themselves as an agent. Also some regular developers may reply to.

But if you can explain your issue here, there are a lot of people who could help. Depending on the issue.