Hi guys, I have downloaded the shopify subscription app and cannot embed the code at all. I am not tech savy however usually the steps are easy to follow. I keep getting an error message when trying to save in the product template.
Topic summary
A user is encountering a file save error when attempting to embed code from the Shopify subscription app into their product template.
The Problem:
- Error occurs specifically when trying to save changes to the product template after pasting the subscription app code
- Screenshots show the error message and the code being inserted
Troubleshooting Suggestions:
- One responder suspects the issue may be in the JSON code above the HTML, suggesting a missing or deleted bracket rather than a problem with the HTML itself
- Another developer has offered to investigate directly by requesting store URL and collaborator access
Current Status:
The issue remains unresolved and awaiting either the user’s response to the bracket suggestion or provision of store access for hands-on troubleshooting.
1 Like
@user2258 what errors are you facing? can you please share screenshot?
Your expression here is too vague to get what you said here. Please share error details and what steps you have followed.
I pasted this code into the product template and then try to save and get this file save error
@user2258 please check if you have by mistake deleted or not added bracket for json code above, html looks fine, I believe error is in the code above
Hi @user2258
Ok dear, please share your store URL and collaborator code with me so I can check and provide you with the proper solution.
Best regards,
Devcoder 