I need help in changing the email signup message in the footer

Shopify Discussion

Topic summary

A Shopify store owner is unable to modify the email signup message displayed in their footer section, despite multiple attempts. An attached screenshot shows the specific element they want to change.

Resolution Process:

  • Community members requested the store URL to examine the code and identify where the footer section originates
  • The store owner provided their website (www.jiwya.com)
  • A collaborator code was requested for backend access
  • Access credentials were shared privately via email

Outcome:

  • The issue was successfully resolved
  • The store owner expressed high satisfaction with the assistance received and recommended the helper’s services
Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

I tried everything possible, but am not able to change the email signup message in the footer. Please see picture attached below

Jiwya_0-1739463351106.png
Jiwya_0-1739463351106.png367×141 5.26 KB

Any assistance would be appreciated.

2

Hi @Jiwya

Please share your store url, without looking at the code, it is impossible to tell where exactly the section is coming from ?

3

Hi @Jiwya ,

Thank you for reaching out to the Shopify community. I’d be glad to assist you. Could you kindly share your store URL and
password (if it’s password-protected) so I can review it and provide you with an update?

4

www.jiwya.com

5

Please share the collaborator code. @Jiwya

1 Like
6

Have emailed you

7

They did a fantastic job- highly recommended!!!

1 Like
8

Please mark my answer. @Jiwya