I accidentally entered the incorrect bank account number but it now won’t let me change it - I don’t know what the old number is as I accidently entered it two digits short. Please help!
Hey, [email removed]Koakidz! Welcome to Shopify Community!
I understand you need to update your bank account information. In order for us to assist you with this, we’ll need to access your account. While we’re not able to provide account-specific support via the Shopify Community at this time, our support team will be happy to continue assisting you. Please follow the steps below to create a support request.
- Visit our Help Center.
- Chat with the AI assistant and enter “account concern.”
- Click Chat with a Support Advisor as shown on this screenshot.
Let me know if you encounter any difficulty getting in touch with our support team and I’ll help you further!