Hello,
I received an unpleasant email about some infringement of something. I was hoping to: 1 Confirm that this is not spam. The email is requiring me to head to Discord? ( I can not access Discord and I don’t know why I should be directed to that platform ) ; 2: If this is in fact a legit email, I am unable to access Discord from my current location. Please advice on how I should resolve this issue.
Thanks
ETCHED
Hi, there! I appreciate you reaching out to the Community about this before engaging with the email.
In order to determine whether this email is from Shopify, our team will need to review the sender email address and the content of the message. You can contact us via the Help Center with those details and to determine whether you can disregard the email or whether any action is required regarding the notice.
If you’re concerned that the message is spam, please forward the email including the headers to safety@shopify.com so we can investigate. Thank you.