I submitted a ticket, but I received a message saying, "There was an error processing your request."

Topic summary

A user encountered an error when attempting to submit a support ticket. The system returned the message “There was an error processing your request” instead of successfully processing the submission.

Current Status:

  • The issue remains unresolved
  • No responses or solutions have been provided yet
  • The ticket submission process appears to be experiencing technical difficulties

This appears to be a technical issue with the store’s support ticket system that is preventing users from submitting feedback or requests for assistance.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

I submitted a ticket, but I received a message, There was an error processing your request.

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