I uploaded a video from YouTube but it doesn’t appear in my homepage

Shopify Discussion
1

Video doesn’t show home page. Would it happen again for future videos? I may have to change the video in about 2 weeks

1 Like
2

Can you please share where you have added it ?
Also, i Dawn theme, there is inbuilt video section that you can use
I hope the above is useful to you.
Thanks!

3

Hello @Juliejime123 ,

Greetings! I am Gina from the flareAI app.

If you’ve uploaded a video from YouTube but it’s not appearing on your Shopify store homepage, there are a few things you can check:

  1. Make sure the video is set to “Public” on YouTube. If the video is set to “Private” or “Unlisted,” it won’t be visible on your Shopify store.

  2. Double-check that you’ve copied and pasted the correct URL for the video. It’s possible that you accidentally pasted an incorrect URL, which is why the video isn’t appearing.

  3. Check that the video is properly embedded on your Shopify store. You can do this by going to the page where you want the video to appear and looking for the video player. If the video player is not there, then you may need to adjust your theme’s settings or use a different video embed app.

  4. Make sure that your theme supports video embedding. Not all Shopify themes support video embedding, so it’s possible that your theme doesn’t allow videos to be displayed on the homepage.

If you’ve checked all of these things and the video is still not appearing, you may want to reach out to Shopify’s support team for further assistance.

Let me know if you have any questions.

Gina

4

Hi thanks for your response. I appreciate t. However I did put age restrictions in the video in YouTube since it’s promoting adult toys. I did remember I list the video public. Yes it’s still not working ??