I used the the app judge.me but I keep seeing double “rating stars”. Does anybody know how this is possible? I am reading more questions of people having issues with this.
Topic summary
A user is experiencing an issue with the Judge.me app where rating stars appear duplicated on their Shopify store. They’ve shared a screenshot (dated June 23, 2021) showing the problem.
Community Response:
- Two community members have offered to help investigate the issue
- Both requested the store URL to examine the problem directly
- One helper has prior experience with Judge.me installations and is familiar with similar issues
- They’ve asked for collaborator access (store password) to troubleshoot effectively
Status: The discussion remains open, awaiting the original poster to share their store details for further diagnosis.
If you’d like to DM me your store URL and collaborator password I’d be happy to take a look for you. I’ve used Judge.me on a few sites before and I’m fairly familiar
Hey @ecombros24
Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.
Best Regards,
Moeed