Trying to add 4 lines of text into my confirmation email send to customer but i keep getting errors just adding a few text into the checkout confirmation email being send to customer can someone help me
@Adamfong Please follow the below steps to debug and fix this issue. Also please share the code which you are trying, we will try that code from our end. Let us know whether it is helpful for you.
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Ensure that there are no syntax errors in your notification template code. Even a small mistake can cause errors.
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To confirm this, take back-up of your changes and click “Revert to default” button at the bottom like in the attached screenshot.
- Then try saving your modifications after making changes to individual sentences or smaller changes.
Sometimes, clearing your browser cache and cookies can also resolve unexpected errors. So, try saving those items on across various browsers/devices to see if it works.
Please provide your support by click “Like” and “Accepted” if our solution works for you. Thanks for your support.
Hi @Adamfong
May I know which email you are referring to?
May I see the screenshot of this setting from your end?
Looking forward to hearing from you soon. Thank you!
Best,
Daisy - Avada Support Team.
Hi @Adamfong
I’m not sure if you received my message?
Looking forward to hearing from you soon. Thank you!
Best,
Daisy - Avada Support Team.