Hey, How to know where my customer is clicking on my store? I know we can see behaviour report but I am not able to udnerstand it. is they any other way?
Hi @keyurdodiya
I hope you are doing good and welcome to the Shopify Community!
I am Santanu from MS Web Designer (Top Rated Shopify Certified Experts and eCommerce Consultant from Singapore).
You can add a third-party app.
That is- https://apps.shopify.com/lucky-orange
You can track-
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Recordings & Heatmaps show where people clicked & scrolled on your store
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Using live chat & live view you can see people struggling & prevent abandonment
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Surveys allow you to ask preferences, store experiences or new inventory ideas.
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Conversion Funnels & Form Analytics shows which pages & fields are converting
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Real-time, customizable dashboards allow you to surface meaningful insights
Regards,
Santanu