I was charged 48 Hours before my free trial ended.

Hello,

I started my free trial 5/25/2023 and was charge on 8/23/2023 a whopping $431.00. I can not afford this and I would really appreciate some help from the Shopify Team. This is the only way I can get in contact. Please if someone could help it would be greatly appreciated.

Thank you so much.

Hi there @Soccerclub

Thank you for reaching out about this. I definitely understand your concern and I want to make sure you are able to connect with the right support channels to get this resolved.

Please reach out through our Help Center: Contact Shopify support, and choose the topic “Account: Plans and Billing” to see all our authenticated support options. Our support team would be happy to review this charge with you.