I was charged for a closed account. Need help

Thanks for your reply, @JoshuaVDK .

Could you try the steps listed below:

  • If you’re unable to login, please type ‘I can’t log in’ to the Help Center Assistant (as shared in the screenshot above.)
  • After typing this, you should see an option to select ‘I still need help.’
  • Afterwards, you’ll be presented with additional options to connect with support.