I'd appreciate your input for weheartrocks.com

Topic summary

Request for broad site feedback to improve conversions on weheartrocks.com. Marketing is a current challenge; an influencer collaboration is planned, but more converting traffic is sought.

Key UX/design suggestions (with image mockups shared as references):

  • Homepage: add promotional sections (Best Sellers, New Arrivals, On Sale), a high-impact hero banner with clear CTA, and buttons like ATC (Add to Cart), wishlist, and quick view.
  • Search: show larger product images, display pricing, and add filters (by material, collection) for faster discovery.
  • Trust/support: add customer reviews/testimonials, an FAQ page, and live chat to reduce purchase hesitation.
  • Content: provide real-life usage examples (home décor, aquariums, gardens) and consider 3D views/videos; introduce a loyalty program for engagement.

Store owner responses/decisions:

  • Minimalist design chosen deliberately.
  • Reviews/testimonials are in progress.
  • Every product already includes videos.
  • Agrees to add clear use-case content to broaden appeal.
  • Prior influencer campaigns have produced results; still seeking higher-converting traffic.

Status: No final resolution. Action items include implementing reviews, expanding use-case content, and evaluating suggested UX enhancements.

Summarized with AI on December 22. AI used: gpt-5.

From navigation to discount functionality, from membership to emails, anything that would help me make the site better.

We :heart: Rocks

Thanks in advance.

Emrah

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Actually, it WAS–clicked the link right away :slightly_smiling_face:

Nothing of import. Ok…

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Hi. Marketing is currently a problem. We are going to collab with the influencer we normally use (and draw people to the site), but I’m looking for more converting traffic.

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Hi @WeHeartRocks ,

1. Adding promotional sections on homepage

You should add promotional sections such as Best sellers, New arrivals, On sale, etc on the homepage to catch the attention of customers instead of just showing product categories. Also, adding ATC, add to wishlist or quick view buttons to encourage customers buying your products. Here is a reference:

2. Search bar

You should enhance the search by making larger product images, showing pricing, adding search by material, search by collection to improve search bar. Below is a reference, with large pictures, it provides a better experience.

3.Adding review section

You should add a review section. Reviews from previous customers will provide customers more information about the product. It will enhance trust in your products and address buying hesitation. Here is a reference:

4. Adding FAQ or chat box

You should add a FAQ page and chat box that includes general information that address buying hesitation from customers. Here is a reference:

5. Adding banner

You should add a high-quality, eye-catching hero banner with a clear value proposition and a strong call-to-action (CTA). Highlight any ongoing sales, new arrivals, or bestsellers to catch customers’ attention. Below is a reference:

I hope some of my suggestions are helpful, feel free to give me any feedback.

Good luck!

We’ve worked with influencers before, and gotten results.

I appreciate the time and input, thank you. I have went with a minimalist style knowingly. That said, I AM aware of testimonials/reviews and am working on it.

Hi @WeHeartRocks ,

Thanks for reaching out to the community. I’m Tracy from BON Loyalty.

As someone new to this type of product, I found myself curious about how these beautiful stones can be used. I think it would be helpful if you could show examples of how these stones can be incorporated into home décor, aquariums, gardens, or any other space. This would make it easier for newcomers like me to envision their potential and increase the appeal to a broader audience.

Additionally, having real-life videos or 3D views of the products would allow customers to get a more accurate sense of them. You might also consider adding features like customer reviews to build trust and loyalty programs to engage and reward your customers.

I hope my answer helps you improve your website!

If you find these suggestions helpful for you, please let me know by giving BON Loyalty a ‘LIKE’ or marking it as a ‘SOLUTION’. :blush:

Best wishes for you and your business!

Tracy
BON: Loyalty Rewards Referrals - The top-rated loyalty management software on Shopify!

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Thank you, that was constructive:

“I found myself curious about how these beautiful stones can be used. I think it would be helpful if you could show examples of how these stones can be incorporated into home décor, aquariums, gardens, or any other space”–You are absolutely right. We started with just collectible and lapidary rocks so people who are into collectible rocks and lapidary work already know the deal, but for others, it’s a good idea. Thank you.

“…having real-life videos…”–every product has videos