Hi ST12,
It could be possible that Shopify deactivated the option to choose Shopify Payments. Have you checked your email box for a message? Or perhaps log into Shopify Chat to find out what’s going on.
Sometimes Shopify will deactivate the option to choose Shopify Payments if they find a merchant selling a “restricted” or “prohibited” products such as firearms, Delta-8/9, kratom, or federally regulated products.
Again, log into Shopify Chat to speak with a rep about your specific account. And if you need credit card acceptance for a product or service that Shopify Payments does NOT support, reach out to me. Our company has direct relationships with several Shopify-friendly payment processors who support “high-risk” merchandise.
Good Luck,
Kevin James | Shopify Partner
Full-Stack & Front-end Developer