iframe is glitching, not responding as intended

Topic summary

  • Issue: An embedded iframe on a store page is glitching and not accepting input in a text box. A screenshot was attached as reference.

  • Context and terminology: The iframe is an HTML element used to embed another webpage or content within a page. No URL, theme name, or code details were provided.

  • Request for next steps: A community member asked for a publicly accessible, inspectable URL to reproduce the issue. They emphasized that screenshots are supplementary and do not replace a live example.

  • Guidance provided: A link to community support guidelines was shared to outline how to request effective help. The responder also asked for key context such as the store URL, theme name, relevant post URLs, and any further details.

  • Status: No fix or diagnosis yet; the thread is awaiting additional information from the original poster. The discussion remains open.

Summarized with AI on December 17. AI used: gpt-5.

iframe is glitching, not responding as intended, does not allow me to input data into the box

  • attached image for reference -

Hi @shakkhoza :waving_hand: Provide a inspectable url of the problem that is publicly accessible.

A screenshot/image is supplementary it alone is not a good enough description.

https://community.shopify.com/c/blog/how-to-get-support-from-the-community/ba-p/1399408

If you need theme repair services my contact info is in my forum signature.
ALWAYS please provide context, examples: store url, theme name, post url(s) , or any further detail in ALL correspondence.