I have a low amount of traffic, I’m working on advertising to fix that. However what visitors I do get, leave pretty quickly. Can someone just view my site and provide honest feedback? I appreciate it so much!
When you started, you obviously watched some videos or read some tutorials, right? None of them told you to get your own domain? That’s step 1 my man… You want a brand, you gotta snag up that url before someone else does. Also, name someone who would actually buy from a myshopify.com site.
Love the shirt graphics. Not square backgrounds. But… the logo…
What this tells me is you rushed it and didn’t check.
Product cards have the Shop Pay in 4 text overlaying on the image:
Finally, this:
I’m sure there are other things, these are just obvious things that would make anyone not stay longer than a few seconds. Honestly, if you want to play in the big league, you’re gonna have to be way more thorough.
Some quick tips
Change the font color combination. I cannot read what’s in the box.
There’s also no Add to cart button once I click on a collection.
I strongly suggest to change the font as well. It is not readable at all.
Add a discount bar in your cart drawer at the top.
I do not know if you are using any apps or not but iCart Cart Drawer Cart Upsell or Qikify Slide Cart Drawer are good options to try.
Honestly, the most common reason for traffic-with-no-sales isn’t the traffic — it’s usually one of a few conversion killers you can diagnose pretty quickly. Here’s how I’d audit it in priority order:
Trust first. Does your store have a real About page, clear contact info, and actual product reviews? New stores without these get bounced immediately. Shoppers are skeptical by default — if anything feels “off” they leave in seconds.
Pricing and shipping clarity. If people have to click through to checkout to discover shipping costs, you’re losing them. Make sure pricing, shipping, and return policies are visible early. Surprise costs at checkout are the #1 cart abandonment reason across all of ecommerce.
Product pages doing the selling. Go look at your product pages like a stranger — do the photos look professional? Is there enough detail to buy with confidence? A single blurry image with a two-sentence description won’t convert anyone.
Check Analytics > Reports > Sessions by landing page and Online store conversion rate to see where exactly people drop off. If you’re getting add-to-carts but no purchases, it’s checkout friction. If you’re not even getting add-to-carts, it’s the product page or product-market fit itself. That distinction matters a lot for figuring out what to fix first.
I really appreciate all of this, I will work on those suggestions…thank you!
I’ve been wondering about the font, it seemed like a good idea at first buttttt….Thanks so much for your honest feedback!
Bro, please change the font. Its barely readable. Keep it simple and precise. You have a great storefront. Just need a few tweaks.
Changing the font this morning 
Thank you for the suggestion!
Hello Jlynn,
Thanks for asking your query on the Shopify Community,
Let me tell you step by step where your store is lagging behind:
1) Your store is not looking user friendly that ghost type fonts are a bit tough for the users to understand, and it has very low scanability also in the icon images I can see in your product cards, have no visibility by saying all this what I mean is your website is not optimised for Conversion optimisation of the Users, you need to work on the Store development first make it easy and clear so that users don’t have to put stress to understand what’s written and what your website is about.
2) Your brand isn’t clearly visible you re using .myshopify.com is a bad signal to Google to rank such website also your brand, see Google isn’t even indexing your website
3) None of the pages Meta information is optimised
4) Missing Schema: I know I am talking about something advance when your website lags even basic setup and optimization, but knowing this will help you understand, where you are lagging behind.
- Product Title and Description you are ignoring goldmine here keep a simple font write clearly about what that product is and everything in simple font and easy to understand language being completely non technical to the normal customers
-
Footer is missing important SEO guidelines for example return and refund policy, FAQ, Contact us page has generic form its missing location, phone number mail id atleast
-
Header should show product collections for clear and easy navigation, its missing it has generic shop button optimise that, fully add collection buttons, make everything clear.
-
In homepage, hero section, featured products, on sale products etc are missing, add that specially its needed.
-
You need to work on two fronts immediately, that is Store redesign and development, and SEO as you asked you re not getting traffic and sales, I would advice you to use AI tools like ChatGPT, Claude etc, or watch some youtube videos, analyse competitor websites and make your website better.
-
Missing trust signals- Clothing stores are highly competitive and visual heavy, business you need to have a maintain heavy presence on Instagram, Facebook, Tiktok etc, and also ask your product buyers to drop a review, please enable the review facility in your store.
I hope I was able to help you
Thank you
Hi @Jlynn92
I am sorry if this is stating the obvious - Get your site converting before you spend money to send more traffic to a non-converting site.
I am surprised @Maximus3 didn’t say this so I will. Take a look at some of the other posts in this channel. You can learn from the same mistakes other make. A well prepped site will get very specific feedback vs standard feedback.
I’ve made quite a few updates to the site today…if anyone wants to take a look and see what they think!
I like the fixes. Maybe make the logo bigger on mobile.
I’d work on minimizing the annoyance of pop-ups. On load, I see a 10% side widget, then the “Hello There”, then the 10% expands, then the fake sales/visiting popup at the top. Wayyy too much. I wouldn’t even have one single popup to start. Not one. If/when the people do start coming and you do get some business, then I would introduce a pop-up maybe, and only an exit one. Not 4 things they have to exit just to see the site.
One thing about discounts- if you’re going to start off with a store-wide 10% discount code, and have it widely available for all to see…. Why would you not simply make it an automatic discount? Why are you making the customer do extra work? Imo, if you’re gonna offer that it should be automatic, or just use a compare-at price. As a customer, I want it to be streamlined. I don’t want to copy and paste some code when you could have done that anyway. If it’s a special code for returning customers that’s one thing but the code is at the top bar for anyone. People think they are trying to be cool but it’s really just annoying. How about an automatic 15% off for all first time buyers? No code. No work. Just straight up.
Further edits have been made. Your feedback has been really helpful, thank you!
Hire actual artists, unless you nail some expensive marketing campaign your knee capping yourself short term and long term using aislop. Ai generated content is not copyrightable so any wanna be competitor can just take the designs.
Get rid of ALL placeholder content
https://the-dugout-drip.myshopify.com/products/travel-ball-starter-kit-purple-aqua?variant=48280771985665
:
Hi @Jlynn92
Hopefully you are the one that registered TheDugoutDrip (dot) com.
If you did, then you will want to cut over to that domain so you don’t have myshopify in the URL. Then you can update your contact info to reflect the domain. This helps build credibility.
Regards,
Hi, @Jlynn92
When users leave quickly, it usually points to a mismatch between what they expect and what they experience in the first few seconds.
There are a few areas that could be improved:
1.Clear first impression: Your homepage doesn’t immediately highlight what makes your baseball-themed apparel stand out or why someone should choose your store.
Add a strong headline (e.g. baseball-themed apparel) + a clear Shop Now CTA in the first screen.
2.Page speed & mobile experience:
I look at your site using PageSpeed Insights Report . It shows FCP and LCP being high, causing Slow loading or any layout issues on mobile can significantly increase bounce rate, even if the design looks fine on desktop.
- Reduce unused apps/scripts,
- compress images
- limit heavy sections above the fold.
3.Message alignment:
Make sure your ads or traffic sources match your landing page content. If users click expecting one thing and see another, they won’t stay.
4.Trust elements:
Add product reviews, shipping/returns info, and visible contact details.
5.Content clarity:
Some homepage sections feel a bit heavy and require extra scrolling before reaching products. Keep text short, clean, and focused on benefits
Overall, improving mobile performance and making the first impression clearer should help reduce early drop-offs and keep users engaged longer.
If you prefer a quicker approach, you can also explore optimisation tools like Website Speedy if you want some of the performance fixes handled more automatically though it is optional to use.
Disclaimer : I’m affiliated with the Website Speedy.
You’re getting low traffic, but the real blocker is conversion trust + friction. Fix these first:
Use a custom domain (not myshopify URL). It instantly improves trust and conversion.
Simplify branding/UI: use one clean readable font, remove overlapping text, reduce popups, make mobile layout clean. If people struggle to read in 3 seconds, they leave.
Product pages need to sell: clear title, 4–6 benefit bullets, size guide, delivery time, returns policy, real photos/video, visible Add to Cart above the fold.
Add trust signals: reviews, contact page, refund policy, shipping policy, FAQ, Instagram/TikTok links, secure checkout badges.
Homepage should answer fast: what you sell, why it’s different, best sellers, reviews, guarantee, CTA.
Install Microsoft Clarity or Hotjar. Watch 20 visitor sessions—you’ll see exactly where users drop.
Then run traffic. No point sending people to a leaking funnel.
Rule: First get 2–3% conversion rate, then scale ads.
the shirt designs are actually solid, that’s not the problem. two things jumped out though. first, you need your own domain. nobody’s buying from a myshopify.com url, it screams “I set this up yesterday.” domains are like $12/year and it instantly makes you look legit.
second thing is the fonts and readability. if people can’t quickly scan your product titles and prices on mobile they’re bouncing in 3 seconds flat. simplify the typography, make sure the add to cart button is impossible to miss, and throw a free shipping threshold in an announcement bar. those three fixes alone should help your bounce rate.
You have no reviews. Offer Feedback Rebates (google it). Instead of your 15% off discount, do this:
“Buy now and get 15% cash refund for your honest review after purchase”
This way you instantly show your website visitors that you can be trusted. They know that you simply wouldn’t offer a Feedback Rebate if the product was bad. This shows that you care about their after-purchase experience, not just the sale.
The reviews you get are from a third-party platform. Don’t use any of those “Review Apps”. No one trusts a seller who moderates their own reviews. If all Shopify sellers are doing it, it doesn’t mean it’s smart. Shopify conversions are so dismal because everyone is using these apps. If Amazon allowed its sellers to moderate their own reviews, it would be reputational suicide. Don’t do this to yourself.
Do a Feedback Rebate instead of your current discount and your conversions will improve immediately. Once you start getting reviews, your convertion rate will continue rising.
Hi @Jlynn92,
The others have covered the domain, font readability, trust signals, and review strategy well. One angle that hasn’t come up: your niche is actually a hidden advantage, but only if your product pages tell the story that justifies it.
The Dugout Drip is specific. “Baseball and sports apparel” is not a crowded space the way general fashion is. When someone types “vintage baseball tee for little league dads” or “cool dugout gear for softball moms” into ChatGPT or Perplexity right now, the AI does not pull from Google Ads. It pulls from whatever store has descriptions clear and specific enough to match that exact intent. Generic copy like “comfortable athletic fit” gets skipped entirely. Descriptions that say “pre-washed cotton with a broken-in feel, cut for movement, popular with rec league coaches” are what get surfaced.
Right now your product pages are likely running with supplier-style descriptions that any baseball apparel store could copy-paste. That is the real conversion problem. A visitor landing on a generic product page from a low-authority domain has no reason to trust you over a search result that shows up right next to yours.
The fix that addresses both conversions and future discoverability in the same pass: rewrite three to five of your best-selling PDPs as if you are writing for someone who has never heard of your brand. Include who the product is for (rec league, travel ball, coaching staff), when they would wear it, what makes the fit or material different, and why someone would pick it over an Amazon listing. That kind of specificity is what converts a bouncing visitor and what gets an AI to recommend you when the question is niche enough.
On the review side, Alex_Kazlou’s Feedback Rebate approach is solid. Pair it with asking buyers specifically what team or league they bought it for in the review prompt. Those review snippets become natural language signals that match real search queries.
Once you have a custom domain and a few PDPs rebuilt with that depth, the bounce rate problem you are seeing will start to shift. You have the right niche. The content just needs to catch up.
Regards,
Rahul