I'm having problems with processing my documents, and it's saying that my payment is suspended knowi

Payments + Shipping & Fulfilment
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  • I’m having problems with processing my documents, and it’s saying that my payment is suspended knowi,first you took the £588 from me without my authorization and you said it would solve my problem so far nothing now you are also blocking my money from my clients this is theft everyone works sacrifice to have a life i have 3 children I’m a single mother I’m doing this little business of mine to give my children a better life and you don’t have a heart you’re taking me away that’s my sacrifice
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Hi, @LelahNgabonaza .

I’m very sorry for the issues you’ve been running into with your payments. Have you been in touch with our live support team? I’m unable to provide account-specific support via the Shopify Community Forums so I can’t look into the issue myself, but if you reach out through the Help Center, we can look into this for you and try to get to a solution.

Please let me know if there’s anything else I can help you with.