CAN’T ACCESS STORE ADMIN PAGE
I face this issue after buying a membership (plan) and now the store showing lable inactive. please help to solve it.
Hey @abubakarr .
Thanks for reaching out.
I am sorry to hear about the trouble with logging into your online store! Since we cannot authenticate you for the online store over the Community forums due to the sensitive information that would need to be shared, I am unable to look into the specifics. In this case, it would be best and more secure for you to reach out to our support by logging into your store using our Contact Us page.
Once you successfully login or select the option to Continue without logging in - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about the situation.
Let me know if you have any questions.