im having trouble finding my domain on google

Shopify Discussion

Topic summary

A user is experiencing domain verification issues after connecting their Shopify account to Squarespace, preventing their site from appearing on Google.

Primary troubleshooting steps recommended:

  • Verify domain connection in Shopify: Check Settings > Domains to ensure proper connection status
  • Update DNS records: Configure A Record (23.227.38.65) and CNAME (shops.myshopify.com) to point to Shopify’s servers
  • Check for conflicts: Remove any lingering DNS records or verification codes from Squarespace that may be causing redirects
  • Set primary domain: Ensure the domain is designated as primary in Shopify settings

Google indexing solutions:

  • Verify domain ownership in Google Search Console using TXT record or HTML tag method
  • Request manual indexing once verification is complete

Important notes:

  • DNS changes typically take 24-48 hours to propagate
  • The issue likely stems from incomplete migration between platforms
  • Domain provider information needed for more specific guidance

The discussion remains open with offers for additional support if initial steps don’t resolve the issue.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

I connected my shopify account to squarespace and now i cant seem to have it verified.

1 Like
2

Hello @felixthecrypt

It sounds like your domain settings might be misconfigured after connecting Shopify to Squarespace. Here’s what to check and fix:

  1. Verify Domain Connection in Shopify
    . Go to Shopify Admin > Settings > Domains
    . Check if your domain is connected properly (it should not say “Not connected” or “Setup in progress”).
  2. Check DNS Settings
    . If your domain is registered with Shopify, make sure the DNS records match the following:
    . A Record: 23.227.38.65 (Shopify’s IP)
    . CNAME: shops.myshopify.com
    . If it’s registered elsewhere (e.g., Squarespace, GoDaddy), update your A Record and CNAME to point to Shopify.
  3. Verify Domain with Google
    . Go to Google Search Console
    . Add your domain and verify ownership (Shopify provides a TXT record for verification).
  4. Check for Redirects
    If your domain is stuck redirecting to Squarespace, check if Squarespace still has domain control.
    You may need to remove the domain from Squarespace or update your DNS records there.
  5. Reindex Your Site with Google
    . If your site isn’t showing on Google, request indexing in Google Search Console.

If you’re still stuck, I can walk you through fixing your DNS settings. Let me know which domain provider you’re using!

Thank you :blush:

3

Hi @felixthecrypt

The issue might stem from the domain verification process not completing properly, especially since you’ve migrated from Squarespace, which could affect how Google indexes your site.

First, ensure your domain is set as the primary domain in Shopify (under Settings > Domains) and that the DNS settings (like A and CNAME records) are correctly pointing to Shopify’s servers. Sometimes it takes 24-48 hours for these changes to propagate.

If verification is still pending, check Squarespace’s DNS settings to confirm no conflicting records (like old verification codes) are lingering, and remove them if needed. You might also need to verify your domain with Google Search Console using a TXT record or HTML tag method, which can help Google recognize your site