So basically I am trying to connect my Shopify store with USAdrop and when I’m trying to do that Shopify doesn’t let me install the app it instead says “This app must be reviewed by Shopify before it can be installed. Contact the app developer for more information.” So I was wondering if u guys could do it soon as possible
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Hi @Sidar2 ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with an app, to ensure this gets resolved. To confirm I’m fully understanding, is the app currently available within the Shopify App Store?
As it seems that I was unable to locate the app USAdrop within the Shopify App Store, I’d encourage you to contact the app developer directly. This will allow them to take a closer look and ensure the error is resolved as quickly as possible.
If however, you are the app developer please feel free to connect with us directly for further investigation. This will allow our advisor team to take a closer look as we wouldn’t have access to account specific information through the Community.
Please let me know if you have any other questions or concerns.
The exact same thing happened to me too. It still doesnt work.
Two days later and it’s the same for me also,
you can’t see it in the App Store anymore I’m sure I’ve downloaded it before on my previous accounts and now when I go to the UsaDrop website and press connect store it’s taking me to the install app page. Like this :
Hi @Aza2 & @JulianSeger_1 ,
Thanks for reaching out! I’d be happy to provide some assistance with this. To confirm, have you connected with the app developer?
As this app is considered to be third-party, you will want to connect with them for assistance with this error. They will be able to take a closer look and ensure it gets resolved as quickly as possible.
Please let me know if you have any other questions or concerns.