A user encountered an image banner display issue where the banner appeared correctly on mobile and desktop views but was cropped when viewed in fullscreen mode. Screenshots were provided showing the problem across different viewport sizes.
Solution Provided:
Add custom CSS code to the theme.liquid file
Insert the code above the closing </body> tag in the theme editor
The CSS adjusts banner image scaling/positioning for fullscreen displays
Outcome:
The issue was successfully resolved using the provided code snippet. The discussion is marked as solved, with the custom CSS fix correcting the fullscreen cropping behavior while maintaining proper display on other devices.
Summarized with AI on October 31.
AI used: claude-sonnet-4-5-20250929.
Hi I’m having problems with my image banner my store looks great on mobile and desktop exactly how I want it but when I go to Fullscreen view my image is cropped just wondering if there is an easy way to fix this.
any help would be appreciated! below are desktop, mobile and then fullscreen view
Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.
Thank you for your reply. I’m glad to hear that the solution worked well for you. If you require any more help, please don’t hesitate to reach out. If you find this information useful, a Like would be greatly appreciated.